WATER DEPARTMENT

The Highland Park Water Department Customer Service Center is open from 8:00 am to 4:30 pm Monday through Friday. For the safety of our customers and staff, we request everyone wear a mask and the lobby is limited to 4 customers at a time. Social distancing protocols are in place so please maintain a 6 foot distance. For convenience, we encourage our customers to continue to utilize our online payment system or the drop box (no cash please) to make payments.

PLEASE CALL 313-865-1876 IF YOU HAVE ANY QUESTIONS OR EMAIL US AT hpwaterdepartment@metroca.net

Flyer - New & Improved Water Bill Pay Service

Please utilize our online payment system or the drop box (no cash please) to make payments. We apologize for the inconvenience.

Drinking Water and Lead

Residents can view their property’s water service line materials and explore city-wide data through Highland Park's interactive service line inventory at https://lead-service-line-inventory-metroca.hub.arcgis.com/. As Highland Park undertakes lead service line replacements, the inventory will be regularly updated to reflect these improvements.

The Highland Park Water Department mailed letters to every home that is suspected to have a lead service line in November of 2024. If you did not receive a letter, you can search for your address in the Highland Park Service Line Inventory to see what material your service line is made of. If you think you should have received a letter stating that you have a lead service line, please call the Highland Park Water Department Customer Service Center at 313-865-1876.

Find answers to your questions about lead in water in Highland Park's lead in water FAQs. 

EGLE-CDSMI link (https://lead-service-line-inventory-metroca.hub.arcgis.com/)

Useful Links

Wayne County Soil Erosion

Wayne County Storm Water Management

HP Storm Water Assessment Public Map​

Useful Links

Lead and Copper in Drinking Water
Lead Public Advisory
Lead and Copper Rule
 

Important Notice

If you were a city of Highland Park water and sewerage residential customer not living in HUD owned or multi-family properties during any period between January of 2012 and today's date, please read this important notice.